Creating a New Customer Account
4.) Click on the “Create your City of Santa Clarita Account”
- The primary account holder must be an adult. Other account members (spouse, children, and other dependents) can be added after the primary account holder is complete
- Enter all available user fields (required fields are marked with an asterisk) including at least one emergency number and one emergency name
- When entering your address do not abbreviate or use a P.O. Box. Apartment/Unit numbers should be entered on the “Address Line 2”
- The password created should be at least 8 characters long and contain characters from at least three of the following four categories: lower case letters, upper case letters, numbers, and special characters
To Search and Register for Classes/Programs
- Go to santaclarita.gov/seasons
- Click on the “Browse Activities and Register” icon on the main Seasons page
- Search activities by entering a keyword of the activity title in the “Filter” field to the left side of the screen OR by selecting one of the colored top tabs labeled either Aquatics, Adult/Senior, etc.
- Once the activity is found, click on the activity to expand to see each session offered
- Select the specific session and the “ACCOUNT MEMBERS” section on the right side of the screen will indicate which account member(s) are eligible to be enrolled in the selected activity
- Once account member(s) are selected click on the “Add to Cart” box
- Review shopping cart on next screen, then select either “Close” to continue browsing, or “Checkout”
- Once you begin the checkout process, the next screen will show various prompts associated with activity sign-up.
For example, asking the public to consider making a voluntary donation to S.C.O.R.E. (Santa Clarita’s Opportunity for a Recreational Experience). S.C.O.R.E. provides opportunities to underprivileged youth to participate in City sports, classes, and programs. Check the “Yes, I’ll Contribute” box and “Submit Responses” if interested
- You will be asked to enter an emergency phone number
- The next screen is an acknowledgement of waivers. All waivers listed must be checked as “agreed” before continuing on to the payment screen
- Enter your credit card information on the payment screen. NOTE: For the credit card expiration, it must have a 2-digit month and 4-digit year. Optional, check the “Save Card” box to save credit card for future activity or to be used for payment(s) made on balances due. After credit card information is entered, then click “Review Transaction”. If there is a previously saved credit card listed on the account it will automatically be listed in the “Saved Card” drop down for easy selection. To use another credit card, select “Enter New Payment Method” in the “Saved Card” drop down
- In the next screen, verify the transaction before completing
- Once verified, select “Complete Transaction” or “Payment” if the payment did not go through
- You are done registering when a Receipt of Payment is displayed on the screen
Account – My Dashboard
- Once logged into your account, click on “My Account” in the upper left-hand corner of the screen to review your account information, add members to your account and view current or past transactions
- If you click on the pencil next to your name on the left side of the screen, here you can change or update your password, and update your address and phone numbers
Account Verification
1.) Visit the Public Page
2.) Click the red Log in with Email button in the upper left corner
3.) Enter the email associated with your account and click the Continue button
4. Enter a Password and click the Sign In Button
5.) The system will email you a confirmation email
6.) Check your email and open the email with the subject Confirm your email from noreply@civicplus.com
7.) Click the Validate Account button on the red URL
8.) Enter your email and choose a new password then click Reset
9.) Once you see the Email Confirmed message, click the option to Sign In. This will take you back to the public page where you can sign in using your new account credentials.
Contact Us:
*Office Hours may vary, please call now for more information!*
(661) 250-3700
