Frequently Asked Questions

NOTIFICATIONS

Will I be notified if my sidewalk is going to be replaced?

You will receive a door hanger notice at least 48 hours in advance, notifying you of the type of work being performed in your neighborhood. It will also include the name and phone number of the contractor and the City’s project manager should you have further questions.

TIMING

How long do repairs typically take?

The typical construction timeline for repairs is two-three days for sidewalk installation, one week for curb and gutter work, and one week for driveway approach.

What time does construction typically occur in residential areas?

Construction typically occurs between the hours of 7:00 a.m. and 4:00 p.m. in residential areas. If necessary, night construction occurs between the hours of 8:30 p.m. and 5:30 a.m. However, as with all construction, there may be unexpected and unavoidable delays. Pay attention to door hangers and “No Parking” signs for upcoming construction and potential sidewalk closures. Be aware of work being done in and around your neighborhood and plan your route accordingly.

PARKING

How will my parking be impacted during repair work?

There will be “No Parking” signs posted in the area of work 48 hours in advance and the sidewalk will be barricaded. The street will remain open to traffic and there will be pedestrian access on at least one side of the street. If your drive approach is going to be replaced, you will be notified and you will be restricted from access to your driveway for one week. Please pay close attention to hand-delivered notices and road work signs.

Will I be able to use my driveway?

If you received a notice that says your drive approach will be replaced, you will not be able to access your driveway for one week. Please be sure to move vehicles from your driveway or garage if you wish to use them during this timeframe. If you received a yellow notice that says sidewalk and/or curb and gutter will be replaced, you will still have access to your driveway.

SPRINKLERS/IRRIGATION

Do I need to shut-off my irrigation during repairs?

Yes, you will need to shut off your irrigation system for the duration of the repairs. Keeping the system off helps prevent water run-off from interfering with construction, ensures the concrete cures properly, and avoids potential damage to irrigation lines. Irrigation should remain off until the contractor verifies that no lines are damaged. Please avoid any water run-off for at least 48 hours after the concrete has been poured to ensure proper setting and curing.

What should I do if my irrigation system or private property is damaged during construction?

If your irrigation system is damaged during construction, the contractor is responsible for making the necessary repairs. You should contact one of the names listed on the door hanger notification, which includes the City’s project manager. A City inspector will also frequently be on-site and can assist with any immediate concerns. If damage occurs to your private property during construction, please contact the City before attempting any repairs. The City will work directly with the contractor to address and repair any damage.

DAMAGES/CONCERNS DURING CONSTRUCTION

What should I do if I notice graffiti on my newly finished sidewalk, and can I place my initials or name in the concrete in front of my home?

If you notice new graffiti on your recently finished sidewalk, you should contact either the contractor or the City’s project manager listed on the door hanger notification you received, as they can assist. Please do not etch initials or any markings into the concrete, as removing them is difficult and will leave an uneven finish.

Who should I contact for more information?

City of Santa Clarita, Public Works: (661) 294-2520