Enterprise System Catalog (SB272)

Senate Bill 272

Approved on October 11, 2015, Senate Bill 272 adds a section to the California Public Records Act requiring local agencies to create a catalog of Enterprise Systems by July 1, 2016 with annual updates.

Enterprise System

An Enterprise System is a software application or computer system that collects, stores, exchanges and analyzes information that the agency uses that is both of the following:

  • A multi-departmental system or a system that contains information collected about the public.
  • A system that serves as an original source of data within an agency.

An Enterprise System does not include any of the following:

  • Information Technology security systems, including firewalls and other cybersecurity systems.
  • Physical access control systems, employee identification management systems, video monitoring and other physical control systems.
  • Infrastructure and mechanical control systems, including those that control or manage street lights, electrical, natural gas or water or sewer functions.
  • Systems related to 911 dispatch and operation or emergency services.
  • Systems that would be restricted from disclosure by Section 6254.19.
  • The specific records that the information technology system collects, stores, exchanges or analyzes.


  1. Create a catalog of enterprise systems, containing:
    • Current system vendor
    • Current system product
    • System’s purpose
    • A description of categories or types of data
    • The department that is the prime custodian of the data
    • The frequency that system data is collected
    • The frequency that system data is updated
  2. To make the catalog publicly available upon request
  3. To post the catalog in a prominent location on the agency’s website


If the public interest served by not disclosing the information described clearly outweighs the public interest served by disclosure, the local agency may instead provide a system name, brief title or identifier of the system

Product Vendor Purpose Data Category Custodian Data Collection Frequency Data Update Frequency
AAMEnvisionWare, Inc.Manage public account transactions OtherPublic LibraryDailyDaily
ArcGIS / ArcSDEESRIGeorgraphic Information System (GIS) – Property data, Administrative boundary data, Planning data, Parks & Recreational data, Hazard zone data, Public Works data, Aerial imagery, Toporaphy data, Street data Geographic Information SystemsTechnology ServicesAs NeededAs Needed
ArcGIS HubESRIGeorgraphic Information System (GIS) and Open Data management Data StorageTechnology ServicesAs NeededAs Needed
ArchiveSocialArchiveSocialSocial Media Archiving Social MediaTechnology Services / City ClerkDailyDaily
Basecamp37 Signals, LLC.Project Management Software OtherTechnology ServicesAs NeededAs Needed
Citizen Relationship Mgmt (Government Outreach)GoGovAppsCitizen Service Request tracking, Public Records Request management, City Code Violation tracking and SUSMP inspection Customer Information SystemAll DepartmentsDailyDaily
Civic PlatformAccelaLand and Asset Management – Building, Engineering and Planning Permits, Asset tracking and reporting, Multiple Inspection types Asset ManagementTechnology ServicesDailyDaily
Clear SCVDeveloped By Technology Services StaffSpecial Needs Registry membership information Customer Information SystemFamily Focus Resource CenterDailyDaily
DocusignDocusignContract Routing & Digital Signatures Document ManagementClerk & Contract ServicesWeeklyAs Needed
Domo Business CloudDomo, Inc.Data Reporting Data StorageTechnology ServicesAs NeededAs Needed
eBenefits PagePrincipalEmployee benefits portal Human ResourcesHuman ResourcesDailyAs Needed
eDisclosureGranicusCampaign disclosure management OtherClerk & Contract ServicesAs NeededAs Needed
eGraffitiDeveloped By Technology Services StaffManage Graffiti cases and removal Code EnforcementCode EnforcementDailyDaily
ExchangeMicrosoftE-Mail System Email SystemTechnology ServicesDailyDaily
Film PermitsDeveloped By Technology Services StaffManage film permit applications Permit SystemEconomic DevelopmentDailyDaily
Finance EnterpriseCentralSquare TechnologiesERP Financial SystemTechnology ServicesDailyDaily
FinPLUSCentralSquare TechnologiesERP – Accounts Payable/Receivable, HR/Payroll Data, Budget, Purchasing Financial SystemTechnology ServicesDailyDaily
ICIDDeveloped By Technology Services StaffManage ICID cases OtherPublic WorksDailyDaily
InfolinxInfolinxRecords management Document ManagementCity ClerkDailyAs Needed
InsightNeoGovOnline Job Application System Human ResourcesHuman ResourcesDailyDaily
Intelligence PlatformSiteImproveWeb governance – Website analytics, quality assurance, content and performance monitoring OtherTechnology ServicesWeeklyWeekly
LansweeperLansweeperNetwork Management – Hardware/Software Inventory NetworkingTechnology ServicesDailyDaily
LaserficheLaserficheElectronic Document Management Document ManagementTechnology ServicesDailyAs Needed
Laserfiche FormsLaserficheDigital forms and signatures Document ManagementTechnology ServicesDailyAs Needed
Legislative ManagementAccelaAgendas/Minutes and Streaming for public meetings Agenda ManagementCity ClerkAs NeededAs Needed
LobbyCentralFuhr SoftwareQueue management for Building & Safety and Planning Customer Information SystemTechnology ServicesDailyDaily
LocalistLocalistCommunity Calendar – Details of city events and community-submitted non-profit events OtherTechnology ServicesDailyDaily
LPT:OneEnvisionWare, Inc.Manage usage of publicly available printers OtherPublic LibraryDailyDaily
Mail AssureN-ableSpam filtering Email SystemTechnology ServicesDailyDaily
MailChimpMailChimpEmail Marketing – Email newsletter opt-in & Distribution of email marketing campaigns OtherTechnology ServicesDailyDaily
MitelMitelEnterprise Phone System – Voice Communications OtherTechnology ServicesAs NeededAs Needed
NixleNixleEmergency Public Notification System Public SafetyTechnology ServicesAs NeededAs Needed
PC ReservationEnvisionWare, Inc.Manage usage of publicly available PCs OtherPublic LibraryDailyDaily
Polaris ILSInnovative Interfaces, Inc.Integrated Library System – Patron library account management Customer Information SystemPublic LibraryDailyDaily
RealQuest/TRWCoreLogicReal estate lookup Customer Information SystemTechnology ServicesDailyDaily
Rec1Rec1Recreation Software – Online Activity Registration, Online Payments, Membership Tracking, Facilities Reservations, League Scheduling Recreation SoftwareRecreationDailyDaily
RTA Fleet ManagementRon Turley AssociatesFleet Management OtherPublic WorksDailyAs Needed
SamaritanSamaritan TechnologiesVolunteer Database/Management Data StorageTechnology ServicesAs NeededAs Needed
SCV LobbyistDeveloped By Technology Services StaffRegister and manage current and past lobbyists Customer Information SystemCity ClerkDailyDaily
Self-ChecksBibliothecaSelf-checkout of books and transactions OtherPublic LibraryDailyDaily
ShoretelShoretelEnterprise Phone System – Voice Communications & Voicemail OtherTechnology ServicesDailyAs Needed
SmartsheetSmartsheet, Inc.Data Management Data StorageTechnology ServicesAs NeededAs Needed
SurveyMonkeySurveyMonkeyOnline Surveys – Citizen survey response collection OtherTechnology ServicesDailyAs Needed
Web Help DeskSolarwindsHelp Desk Ticketing System – Hardware/Software Inventory, Track/Manage/Submit Online requests, Knowledge Base, Employee Self Service OtherTechnology ServicesDailyDaily
WordPress MultisiteWordPressContent management system for city micro-sites outside of Web SiteTechnology ServicesDailyDaily
WordPress.comWordPressCity emergency blog – Web SiteTechnology ServicesAs NeededAs Needed
ZoomZoomVideo conferencing Virtual SystemTechnology ServicesDailyDaily